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Providence Health & Services Business Process Improvement Consultant 1 in Beaverton, Oregon


Providence Health Plan is calling a Business Process Improvement Consultant 1 to Murray Business Center in Beaverton, OR

In this position you will have the following responsibilities:

  • Lead departmental process/quality improvement engagements with guidance from the Program Manager, Business Process Improvement.

  • Lead process analysis and reengineering efforts in prioritizing Business Process Improvement Team initiatives with guidance from the Program Manager, Business Process Improvement. Develops project plan and lead cross-functional teams through resulting re-design efforts.

  • Employ Change Acceleration Process tools and techniques to help department leaders successfully implement and sustain improvements.

  • Help departments use tools for measuring and communicating the value of process changes over time for senior management. This may involve electronic report generation, surveys, and/or observational and/or time studies.

  • Assist the Program Manager, Business Process Improvement in working with finance and organizational leadership to validate outcomes reporting from departments.

  • Consult with project teams on success criteria development and may help collect and analyze data during the course of a project. Provides insight to customers about the interpretation of data analysis.

  • Actively seeks process improvement opportunities related to the use of Lean methodology, technology supports or best practice examples


Required qualifications for this position include :

  • Bachelor’s Degree or equivalent work experience in business administration, industrial engineering, systems science, or healthcare administration. 4 years relevant work experience may be substituted for degree requirements.

  • 2 years of work experience that includes process/quality improvement preferably in a healthcare setting.

  • Demonstrated organizational awareness to work in a complex business environment.

Preferred qualifications for this position include :

  • Formal education or certification in project management and process improvement methodologies.

  • Training in Lean methodologies preferred with certification and/or achievement.

  • Training in CAP/WorkOutTM or similar methodologies.

  • Experience with formal process improvement methodologies and toolsets.

  • Experience with formal project management methodologies based on PMI principals.

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Strategy and Planning

Location: Oregon-Beaverton

Req ID: 224467