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Providence Health & Services Patient Relations Representative - West Side Portland Region in Beaverton, Oregon


Providence is calling Patient Relation Representatives to one of our various practices in the Portland Metro Area

Looking for a rewarding career as a Patient Relation Representative, being the first point of contact for patients we serve and being a part of a cohesive and integrated network of caregivers to provide patient-centered health care? Then join one of our clinic care teams with Providence Medical Group is the place for you. You will find endless opportunity to grow and enhance you skills as a professional whether it is to serve and grow in a general or specialize practice we have a place for you.

Providence Medical Group has more than 100 clinics in Oregon and SW Washington that span across the following specialties and general practices:

  • Cardiology

  • Cardiovascular Surgery

  • Dermatologic Surgery

  • Dermatology

  • Ear Nose Throat (ENT)

  • Endocrinology

  • Express Care

  • Family Medicine

  • Gastroenterology

  • General Surgery

  • Immediate Care

  • Infectious Disease

  • Internal Medicine

  • Integrative Medicine

  • Oncology

  • Oncology Palliative Care

  • Neurology

  • Occupational Health

  • Orthopedics

  • Pediatrics

  • Physiatry

  • Primary Care

  • Pulmonology

  • Radiation Oncology

  • Urgent Care

  • Vascular & Thoracic Surgery

  • Women's Health OB/GYN

We have full-time, part-time, relief or float openings and have 8 to 12 hour shifts available during day time hours (7:00am-7:00pm). If you are interested, please apply to start your journey with a rewarding career.


Required qualifications for this position include:

  • High school diploma or equivalent

  • 1 year of customer service experience or successful completion of a Providence internship

  • Basic computer skills including Microsoft Windows and Office applications

Preferred qualifications for this position include:

  • Some college

  • 1 year of medical office or healthcare experience

  • Basic experience with electronic medical records (EMR) and/or computerized billing systems

  • Medical terminology experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Oregon-Portland

Other Location(s): Oregon-Wilsonville, Oregon-Hillsboro, Oregon-Portland, Oregon-Tigard, Oregon-Newberg, Oregon-Beaverton, Oregon-Canby, Oregon-Sherwood

Req ID: 236711